Returns & Exchanges

At Wild Souls by JV, we want you to feel as bold and free as our designs, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your selection doesn't perfectly match your spirit, our streamlined process ensures a quick resolution so you can get back to expressing your unique style.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original tags back on the garments and secure them in the original shipping bag or a similar protective mailer.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring no old barcodes are visible.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.